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Final OIG Report on Audit of FTC Redress Controls_Redacted

Report Information

Date Issued
Report Number
OIGReportNoA-20-06
Report Type
Audit
Description
The Office of Inspector General (OIG) conducted a performance audit to examine the Federal TradeCommission (FTC) Bureau of Consumer Protection’s (BCP) controls over Redress Program funds,particularly to examine whether controls are adequately designed and working effectively.
Joint Report
Yes
Participating OIG
Federal Trade Commission OIG
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0

Recommendations

We recommend that the Director of the Bureau of Consumer Protection develop a contract deliverable requiring some form of detailed monthly bank statement information to be provided to the FTC on open cases.

We recommend that the Director of the Bureau of Consumer Protection develop a uniform set of Redress Program data that can be used to compare disbursement activity across cases for closed case check audits, and develop a contract deliverable requiring this information, to include check registers and disbursement lists.

We recommend that the Director of the Division of Consumer Response & Operations develop and formalize, in policy, a structured program for contractor site visits for both IT System Security and operational site visits.